IT Infrastructure Project Manager
Location: New York, NY
Duration: 12 Months
Job Description
The IT Infrastructure Project Manager will be responsible for the scoping, planning, coordination, and execution of IT infrastructure projects. The role will focus on delivering new capabilities through IT applications, services, infrastructure, and technology implementations while ensuring projects are delivered on time, within budget, and in alignment with stakeholder expectations.
Key Responsibilities
Work with project stakeholders to define and manage:
Project objectives and expectations
Assumptions and success criteria
Requirements and scope
Schedules and milestones
Risks, issues, and escalations
Project metrics and measurements
Communication plans
Change control
Deployment and implementation activities
Maintain clear and consistent communication with project stakeholders to ensure alignment, visibility, and transparency.
Manage vendor engagements and ensure accountability for deliverables, timelines, quality, and project commitments.
Develop and maintain project management documentation, including:
Project Charter
Project Plans and Schedules
Implementation Plans
Status Reports
Risk Mitigation and Contingency Plans
QA Plans
Project Budgets and Cost Plans
Capital Funding Requests
RFPs
Strategic Plans
Business Continuity Plans
Account for resource capacity, organizational changes, competing initiatives, dependencies, and project constraints.
Apply project management methodologies, processes, and tools to ensure successful project delivery.
Ensure projects remain on schedule, within budget, and aligned with quality standards.
Mentor and guide diverse project teams throughout the project lifecycle.
Collaborate with IT teams and cross-functional stakeholders to ensure successful implementation of project deliverables.
Monitor project progress, identify risks and dependencies, and develop appropriate mitigation strategies.
Facilitate project meetings, presentations, status reviews, and stakeholder communications.
Support decision-making, issue resolution, and escalation management throughout the project lifecycle.
Required / Preferred Qualifications
6–8 years of experience as an IT Infrastructure Project Manager, preferably managing the full project lifecycle of large and complex enterprise-wide technical projects.
5+ years of experience working with or supporting IT infrastructure environments.
Experience managing diverse project teams, including internal teams, system integrators, vendors, and quality-control teams.
Experience with project and portfolio management tools and methodologies.
Proficiency with tools such as:
Microsoft Project
PowerPoint
Visio
Microsoft Teams
SharePoint
PPM tools
Working knowledge of enterprise IT infrastructure technologies, including:
Windows Servers
VMware
Cisco networking
Wi-Fi
NetApp storage
NetBackup
Active Directory
DNS
Load Balancing
VoIP / Cisco Call Manager
On-premises data centers
Cloud infrastructure
Oracle RDBMS
Data replication
WebLogic
Content Management Systems
Business Intelligence
Network Performance Management
Application Performance Management
Desktops, laptops, and smartphones
Information Security
Experience with data center migrations, technology upgrades, and system implementations.
Knowledge of ITIL Service Management, including configuration, change, and incident management processes and best practices.
Experience creating project management artifacts, including:
Project Charters
Project Plans
Project Timelines
Requirements Documents
Resource Plans
Deployment Plans
Support Plans
Conversion Plans
Experience gathering requirements, conducting business analysis, developing use cases, and creating functional requirements documentation.
Strong project management, organizational, and team collaboration skills.
Excellent interpersonal and written/verbal communication skills.
Strong facilitation, collaboration, negotiation, and presentation abilities.
Demonstrated decision-making, problem-solving, and leadership skills.
Ability to proactively identify risks and develop effective solutions.
Ability to manage multiple priorities in a fast-paced, high-pressure environment.
Ability to work independently and collaboratively to resolve complex technical and project-related issues.
Experience working effectively with multiple levels of management and employees, preferably within a public-sector environment.
Strong team-oriented and service-focused approach.
Strong vendor management skills.
PMP certification preferred.