Medical Secretary – Patient Scheduling - MSPS 26-16370

Medical Secretary – Patient Scheduling

Location: New York, NY

Pay Rate: $17-$19/hr

Duration: 9 Weeks [CONTRACT - NO BENEFITS]

Work Schedule: Monday to Friday, 8:00 AM – 4:15 PM

Work Environment: Onsite, medical/therapy office

Job Summary

We are seeking an experienced and detail-oriented Secretary II to provide administrative and secretarial support to attending physicians in a medical/therapy department.

The ideal candidate will have prior front desk experience in a medical office, strong communication and organizational skills, and hands-on experience with Epic or other healthcare scheduling and registration systems.

Key Responsibilities

• Provide administrative and secretarial support to attending physicians.
• Answer incoming phone calls, take messages, respond to inquiries, and direct calls to the appropriate department or staff.
• Handle patient calls and assist with appointment scheduling, information requests, and communication with physicians and other healthcare staff.
• Schedule patient consultations, follow-ups, simulations, and medical procedures using MOSAIQ/ARIA.
• Assist with pre-authorization processes for medical procedures when required.
• Register new patients in the Eagle system and update demographic information in MOSAIQ/ARIA.
• Prepare and maintain patient charts, ensuring all required medical records, reports, and test results are available for physician appointments.
• Collect patient demographic and financial information professionally and confidentially.
• Maintain office records, documents, and filing systems.
• Prepare correspondence, photocopy documents, and perform general administrative duties.
• Provide backup administrative support to other departmental staff when needed.
• Maintain patient confidentiality and represent the department professionally.

Required Qualifications

• High School Diploma or equivalent.
• 3-5 years of secretarial or administrative experience.
• Previous experience working at a medical office, hospital, front desk, or therapy department.
• Demonstrated typing speed of 75 WPM.
• Strong computer skills, including word-processing and presentation software.
• Experience with patient registration, medical records, and appointment scheduling.
• Epic experience is highly preferred.
• Knowledge of MOSAIQ/ARIA and Eagle systems is preferred.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize responsibilities, solve problems, and work independently.
• Strong interpersonal skills and the ability to interact professionally with patients, physicians, and staff.

Key Skills

• Medical front desk administration
• Patient registration
• Medical records management
• Epic (preferred)
• MOSAIQ/ARIA
• Eagle registration system
• Appointment scheduling
• Patient communication
• Medical office administration
• Data entry and documentation
• Word processing and presentation software
• Multitasking and time management
• Problem-solving
• Confidentiality and professionalism