Medical Assistant - MA 26-15735

JOB TITLE: Medical Assistant

JOB OVERVIEW

Location: Cincinnati, OH 45219
Duration: 13 weeks, with possible extension [NO BENEFITS]
Schedule: Monday to Thursday, 8:00 AM – 5:00 PM; Friday, 8:00 AM – 4:00 PM
Weekends and holidays: None
Travel: Must be willing to travel to other physician offices if needed
Orientation: Required, held at a separate location in the Cincinnati area

Pay Rate: $19-$21 per hour

JOB SUMMARY: The Medical Assistant assists in the examination and treatment of patients under the direction of a physician.

RESPONSIBILITIES

Patient Flow and Clinical Intake

• Maintain patient flow during clinic hours.
• Document review of systems.
• Measure vital signs such as pulse rate, respirations, blood pressure, weight and height.
• Update past and current medical, social and family history.
• Review medications and update the medication list at each visit.
• Record patient information correctly in the electronic medical record (EMR).
• Obtain pertinent medical information from patients to support medical decision making, per office protocol.
• May assist in training new employees.

Chart Preparation and EMR Work

• Prepare patient charts in the EMR for visits by scanning, abstracting and reviewing, to make sure all diagnostic test results, hospital reports and other necessary medical records are in the chart.
• Access and navigate websites, or call outside facilities, to obtain necessary information.
• Work in-baskets, daily workflow logs and work queues in the EMR/practice management system.
• May coordinate or oversee work queues in the office.
• May act as a Super User for the EMR.

Medications and Patient Requests

• Refill and pre-authorize medications, communicating with the patient, pharmacy or insurance company as needed.
• Maintain records of patient samples and other medications, and dispose of expired medications.
• Complete patient assistance paperwork and requests as needed.
• Return calls and respond to patient portal messages as needed.

Front Office Support

• Answer incoming calls, schedule appointments, and check patients in and out.
• Complete pre-certifications for prescriptions, procedures and surgeries as needed.

Clinical Procedures and Rooms

• Operate EKG, cardiac monitors and other equipment to perform routine diagnostic tests as needed.
• Perform other clinical duties as assigned, such as administering vaccinations, phlebotomy and cast removal.
• Prepare treatment rooms for patient examinations, and keep exam rooms clean and fully supplied.
• Order medical supplies as needed.

Safety, Compliance and Confidentiality

• Maintain a safe, secure and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Keep patient care information confidential.
• Understand and follow the legal responsibilities and requirements of the medical assistant role.
• Show understanding and support of quality measures and patient experience.

REQUIRED SKILLS AND EXPERIENCE

• Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems).
• Strong verbal and social skills to work respectfully with patients, physicians, visitors, coworkers and drug representatives, in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

PREFERRED SKILLS AND EXPERIENCE

• 2 to 5 years of Medical Assistant or other relevant experience.
• Experience in different care settings (for example, primary care, specialty, EMT).
• Complementary clinical skills such as phlebotomy, EKGs, stitch removal and splinting.

REQUIRED EDUCATION

• High school diploma or equivalent.
• Graduate of a Medical Assistant program.

PREFERRED EDUCATION: Associate degree.

REQUIRED CERTIFICATIONS AND LICENSURE: BLS.

PREFERRED CERTIFICATIONS AND LICENSURE: Certified or Registered Medical Assistant from a certifying body.