Patient Access Representative - 26-10792

Patient Access Representative
Location: Houston, TX
Employment Type: Contract (NO BENEFITS)
Schedule: Day shift, 8:30 AM to 5:00 PM

Pay rate: $18 per hour

Job Summary
We are looking for a Patient Referral & Appointment Coordinator to support patients and healthcare providers by coordinating medical appointments and processing patient referrals. The person in this role will be responsible for scheduling patient appointments, processing referrals, verifying patient eligibility, and ensuring medical necessity requirements are met before services are provided.

This is a great opportunity for someone with experience in medical referrals, patient scheduling, healthcare administration, or patient access.

Key Responsibilities

• Schedule and coordinate patient appointments accurately and efficiently
• Process incoming and outgoing medical referrals
• Verify patient insurance eligibility and coverage
• Review referrals and documentation to ensure required information is complete
• Confirm that services meet applicable medical necessity requirements
• Communicate with patients, physicians, medical offices, and insurance companies as needed
• Follow up on incomplete or missing referral information
• Ensure referrals and appointments are properly documented in the appropriate healthcare system
• Coordinate with clinical and administrative teams to resolve referral or scheduling issues
• Maintain accurate patient information and records
• Protect patient information and follow applicable HIPAA and privacy requirements
• Follow all organizational policies, procedures, and established workflows
• Provide professional and courteous customer service to patients and healthcare providers

Required Qualifications

• Previous referral processing experience
• Experience working with medical referrals and healthcare documentation
• Ability to accurately process and track referrals
• Strong attention to detail and organizational skills
• Good communication and customer service skills

Education

• High school diploma or GED preferred

Licenses/Certifications

• None required

Preferred Experience
Candidates with experience in the following areas may be a strong fit:

• Referral Coordinator
• Medical Referral Specialist
• Referral Specialist
• Patient Access Representative
• Patient Scheduler
• Medical Scheduler
• Patient Services Representative
• Medical Office Assistant
• Healthcare Administrative Assistant
• Insurance Verification Specialist
• Authorization/Referral Coordinator
• Patient Registration