Location: New York, NY
Job Type: Contract (NO BENEFITS)
Contract Duration: 8 Weeks
Work Arrangement: 100% Onsite
Schedule: Monday–Friday, 7:30 AM–3:30 PM
We are seeking a detail-oriented Patient Coordinator to support daily administrative and scheduling operations within a Radiology Department. The ideal candidate will have experience working in a physician's office, medical practice, or outpatient healthcare setting, along with strong computer skills and excellent telephone communication abilities.
The selected candidate will assist with appointment scheduling, patient communication, data entry, and administrative coordination while maintaining accurate records and delivering professional service in a fast-paced healthcare environment.
Schedule physician appointments and manage appointment-related requests.
Answer incoming telephone calls and communicate professionally with patients.
Provide clear, courteous information to patients from diverse cultural and language backgrounds.
Enter, update, and maintain patient and appointment information in computer-based scheduling systems.
Use medical terminology and practice management systems to support daily operations.
Maintain accurate records and demonstrate strong attention to detail.
Adapt to changing scheduling procedures, departmental priorities, and office workflows.
Complete required onsite training and follow established departmental procedures.
Provide administrative support to ensure efficient patient scheduling and a positive patient experience.
Minimum 1 year of experience in a physician's office, medical practice, or healthcare setting.
Strong computer, keyboarding, and data-entry skills.
Excellent verbal communication and interpersonal skills.
Professional telephone etiquette and customer service abilities.
Ability to communicate effectively with patients from diverse backgrounds, including individuals with limited English proficiency.
Strong organizational skills and attention to detail.
Ability to work effectively in a fast-paced, changing healthcare environment.
Availability to work onsite Monday through Friday during the specified shift.
Willingness to complete at least one week of onsite training.
Previous experience with physician appointment scheduling.
Familiarity with IDX or other medical practice management and scheduling systems.
Knowledge of medical terminology.
Experience in a physician's office, radiology department, or outpatient healthcare facility.